Sympatico Does Not Do It Again…

Posted on September 12, 2008. Filed under: Trends | Tags: , , , , , , , , , , , , , |

On a recent service call I did a speed test on a client’s internet connection. I now do this as a matter of course during any service call regardless of the ISP they are using.

In this case the ISP was Bell Sympatico. The test netted a download speed of 577 KB/s and upon inquiring with the customer they confirmed they were paying for 7 MB/s. Wow. Not bad. They were only getting 8% of their rated maximum throughput!

What was interesting about this visit was several fold:

(more…)

Read Full Post | Make a Comment ( 1 so far )

BBC Spam Emails

Posted on August 14, 2008. Filed under: Service Alert, Trends | Tags: , , , , , , , , , , , , |

According to Websense over 5 million spoof emails about the Olympics are being generated per hour. Add to that the fact that now spam emails with the BBC moniker attached to them are now being generated.

This is what the BBC email looks like.

Read Full Post | Make a Comment ( None so far )

CNN/MSNBC Email Spam Service Alert

Posted on August 13, 2008. Filed under: Service Alert | Tags: , , , , , , , , , |

Reliant PC Consulting Service Alert

 

Date: August 13, 2008

 

Subject: EMAIL SPAM from CNN and MSNBC

 

Purpose

 

This alert has been generated due to an issue that affects my clients’ computer security. A new email spam purportedly coming from CNN and MSNBC is spam and should not be opened.

 

  1. The email looks legitimate. It contains the CNN or MSNBC logo.
  2. The email contains links that direct the user to a malware hosting site.
  3. The MSNBC spam is not being reported on but I have evidenced this spam email myself.

 

Background

 

During a service call to a client they made me aware of this spam email. Research indicated that this email was spam and in this case is particularly pernicious as it appears to come from a legitimate company. Upon opening the email the user will see a professional looking email with the CNN company logo.

 

Clicking on the “Full Story” link will direct them to a fake CNN site and be directed to download a Flash applet. This Flash applet will generate an endless loop of computer activity. Several pop ups will be generated. If they click cancel the loop will continue.

 

Clicking on any other links may take you to legitimate sites whose security has been compromised.

 

What the CNN Email Looks Like

 

The email is an html email and looks like this:

 

 

The spam has also morphed into this:

 

 

 

 

Resolution

 

  1. Keep your operating system, web browser and anti virus software up to date.
  2. Be aware of this email in general. Clients may get several “CNN” emails and the spam emails seem to be generated in response to the increased public awareness of the Olympics in the news.
  3. Delete the email immediately.
  4. If you use a spam filter program be sure it is up-to-date.
  5. If you are infected contact me ASAP and I will assist you on the removal of this software.

 

References

 

http://www.itworld.com/news/54157/fake-cnn-spam-mutates-attacks-continue

http://www.circleid.com/posts/88184_cnn_spam_outbreak/

http://securitylabs.websense.com/content/Alerts/3154.aspx

 

Conclusion

 

This Service Alert addresses a new and emerging threat. There is a good chance you may not be affected by this particular threat but an awareness of it existence will make it less likely to affect you.

 

If you have any questions or concerns please contact me.

Read Full Post | Make a Comment ( 1 so far )

Back Up Solutions

Posted on August 13, 2008. Filed under: Hardware, Software | Tags: , , , , , , , , , , , , , , , , |

Why you want to do a backup…

I was recently asked to comment on an online back up soltution. This is my response: (more…)

Read Full Post | Make a Comment ( 1 so far )

PC Decrapifier

Posted on August 12, 2008. Filed under: General | Tags: , , , , , , , , , , , , , |

Interesting Utility.

I love this entry:

All versions of Norton Anything are completely incompatible with Norton AnythingElse. Searching the Symantec support site, you’ll see that there are more entries there for REMOVING their products after something’s gone wrong than for any other issue. Multiple uninstallers must be downloaded, and pieces can still be left behind.

CrapWare all the way! All versions and all variations of Norton and Symantec software must be removed with all due prejudice!

LOL!

Read Full Post | Make a Comment ( None so far )

Antivirus 2009 Security Alert

Posted on July 30, 2008. Filed under: Service Alert | Tags: , , , , , , , , , , , , , , , , |

 

Reliant PC Consulting Service Alert

 

Date: July 30, 2008

 

Subject: Antivirus 2009

 

Purpose

 

This alert has been generated due to an issue that affects my clients’ computer security. A new malware program masquerading as a legitimate anti virus software has emerged. Of particular note are the following:

 

  1. The program looks legitimate.
  2. There are several sites that promote this malware as legitimate.
  3. The distribution and customer awareness of this program used a web based attack on Google.
  4. The software, and others like it, requires payment before the software is “installed” and activated to “protect” you. This is a typical ploy for malware.

 

Background

 

During a service call to optimize a computer it became apparent that it was infected with a program called Antivirus 2009. The program is a threat to the security and functionality of your computer. During research to remove this threat the following information came to light.

 

This threat is in its initial stages. It is an emerging threat and an awareness of this issue will help prevent being a victim of this type of attack.

 

What the Hijack Google Page Looks Like

 

On the next page you will note a screen shot of a Google Main Search page. It looks completely normal EXCEPT the box immediately below the Google Search field. A box named Google Tips indicates that Google has deselected an unregistered copy of Antivirus 2009 on your computer. By clicking on the box you will then initiate the hack.

 

 

 

Clicking on the box will take you to:

 

 

The program looks like this:

 

 


Resolution

 

  1. Keep your anti virus software up to date. As this is an emerging issue several service providers DO NOT detect this threat at this time.
  2. Be aware of this program in general and do not initiate any web activity that directs you to a site that promotes this software.
  3. Ignore any alert that Antivirus 2009 has “detected” any virus on your computer.
    1. Do not attempt to click on the program to close it. This WILL generate more activity and insure infection.
    2. Simply shut down all other programs and then shut down your computer completely.
  4. If you are infected contact me ASAP and I will assist you on the removal of this software.

 

References

 

http://www.bleepingcomputer.com/forums/topic154973.html

http://www.malwarebytes.org/forums/index.php?showtopic=5178

 

 

Conclusion

 

This Service Alert addresses a new and emerging threat. There is a good chance you may not be affected by this particular threat but an awareness of it existence will make it less likely to affect you.

 

If you have any questions or concerns please contact me.

Read Full Post | Make a Comment ( 4 so far )

Recent Blog Posts re. Sandvine and traffic throttling

Posted on July 28, 2008. Filed under: Trends | Tags: , , , , , , , , , , , , , |

CIPPIC seeks comments on Bell/Rogers throttling

Who should pay for the new net?

Why Comcast Can’t Appeal — A Story of Prior Notice and Procedural Problems.

CTIA Ponders “Open”

Read Full Post | Make a Comment ( None so far )

Liked it here?
Why not try sites on the blogroll...