Welcome to Reliant PC Consulting

Posted on March 27, 2008. Filed under: General | Tags: , , , , , , |

I started this venture as a response to the needs of the average PC user. Specifically there is a series of skill sets a computer user needs to operate, upgrade, add software, new devices and manage their computers that the operating systems in the Wintel world are not meeting. After supporting computers and computing in a home and corporate environment for 15 years I see every day the challenges people face.

 So I started my little company…

It is my goal to give affordable, efficient, and professional service to my clients. I am not the cheapest PC tech out there. Nor am I the most expensive. But I am not a PC tech. I am a consultant.

What is the difference? Well, first a technician has a focus on the device, not the person. There are many good, if not great break and fix computer people out in the market place but they lack a focus on the user. What are the nagging issues they face? How come they get shown how to do something and cannot replicate it? Why, after owning a computer for years, do some users still not use even 15% of the power of the computer hardware and software they own?

My job, my passion, is to address that. Find the problem…train the user…fix, adjust, optimize and simplify their computer usage by education and a tenacious interest in their needs, beyond that of fact a piece of hardware or software does not work. I do fix computers…don’t get me wrong. But if I have not found out something about your computing needs and helped or educated you on that then I am not doing my job.

This blog is a journey into a business that started March 6th, 2008. I will write about issues regarding human interaction with computers, share software and hardware tips and comment on computer and other issues that matter to me, but more importantly, my clients.

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